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Outlook Contacts are Missing in Outlook® 2016

The file of contacts that you have saved in your Microsoft Outlook 2016 folder can be a very precious commodity, chiefly in case you are working in sales or marketing. Many of these saved contacts might be customers, clients, or important people in your industry and being able to contact them could mean an amplified product visibility or a sales commission for your work. If you are not able to locate a particular person in your Outlook email address book, then there are a number of different places you can gaze for to find lost contacts in Outlook 2016. For this, you can also dial Outlook tech help phone number which gives instant access to Outlook phone support services instantly to resolve Outlook contact missing issues with the help of certified technicians.


This behavior occurs because Microsoft Outlook wants its users to complete the following steps before their contact information is available for you to address messages by using your address book:

  • To install the Outlook Address Book service.
  • Simply mark your contact folder for use with your address book and
  • Identify either an e-mail address or a fax number for each item that you want to appear when you address messages.

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Solution to missing contacts in Outlook 2016:

  • First of all, in Outlook, there is a file that contains your cached suggested contacts. You need to import that into Outlook 2016 to get your frequent contacts back.
  • First locate the .nk2 file and copy it to a safe place.
  • In XP: C:\Documents and Settings\User\Application Data\Microsoft\Outlook.
  • There might be more than one file but in case you want to copy the one with the bigger file size. It will start with the user’s email address.
  • Once you locate the file, you want to copy it and place it in the correct folder.
  • In XP: C:\Documents & Settings\User\Application Data\Microsoft\Outlook.
  • Finally, in Windows 7: C:\Users\Username\AppData\Microsoft\Outlook.

By default settings, the profile name starts with your email address after applying all these steps. If you want help for Outlook Contacts missing issues and for Outlook contacts problems visit Outlook technical help service page and get customized solutions instantly.

To ensure the profile name, follow these steps:

  • Tap Start
  • Tap Control Panel
  • Double-Tap Mail
  • In the Mail Setup dialog box, Tap Show Profiles. The entry there will be your profile name.

Import the .nk2 file into Outlook 2010

  • Close out of Outlook first
  • Tap on Start => Run or Type “Run” into the search field in Windows 7 [Tap on the Run icon in the results]
  • In the Open box, type “outlook.exe /importnk2”
  • Tap OK.

For getting more technical support help, you can simply visit the official website of Outlook and get complete details about the same.

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